FEDEX HOME DELIVERY SHIPPING
Mototecdemondirtbike.com offers FEDEX Home Delivery Shipping on all Mototec Dirt Bikes placed within the continental United States. If freight shipping is required, it will be noted on the product page. We also charge $50.00 to $75.00 shipping for our dirt bikes.
WHERE DO YOU SHIP TO?
We currently only ship to the mainland US Lower 48 States.
As soon as we receive your order, we’ll send out confirmation to your email address, this just means we’ve received your order in our system and we’ve pre-authorized your payment method ready for your purchase.
We’ll then check with our warehouse or suppliers to make sure that your item(s) are available and can be dispatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we’ll process the charges and prepare to ship your order.
In the event that your item(s) are unavailable for immediate dispatch, we remove the pre-authorization from your payment method and reach out to you via email or telephone.
HOW WILL MY ORDER BE SHIPPED?
All orders will be shipped using the fastest, safest and most reliable methods. We’ll choose the most suitable shipping method and courier after your order has been cleared for shipment and your payment has been processed. Orders are typically delivered within 7 days. Please consult tracking numbers for up to date information.
Discounted Freight Shipping
Freight shipping may be necessary for some of our larger products. If freight is required, it will be noted on the product page and added at checkout.
Please provide a valid phone number at checkout. Shortly before the delivery date, a friendly freight driver will contact you to schedule the date and time of delivery. You will need to be home to receive the package at the scheduled time.
If the driver is unable to reach you after several calls or you are unavailable at the time of delivery, the package may be returned according to our Return Policy.
Additional charges may be added for residential delivery. A home business is considered a residential delivery. A company name must be included for commercial delivery. If these charges apply it will be noted on the product page.
Additional charges may be added for shipment to the following East Coast states; ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, VT, PA, MI, OH, IN, WV, KY, TN, FL. If these charges apply it will be noted on the product page.
An additional charge of $60.00 may be required for orders shipping to New York, Pennsylvania and Martha’s Vineyard Island zip codes beginning 100-104, 110-119, 150-196 and 025-026.
WHAT IS SHIPPING WITH LIFT GATE SERVICE?
If you add lift gate service, the delivery will come on a special truck with a hydraulic lift. The driver will use the lift to place the pallet on the ground curbside. (The truck driver is not responsible in moving your pallet to your desired location). This will make receiving the shipment easier especially if only one person is home to receive it. If you do not choose liftgate you will need to have two adults to unload the shipment.
MISSING A SCHEDULED DELIVERY
When a shipment is scheduled for delivery, and through no fault of the Carrier the delivery cannot be accomplished, further charges may be applied for redelivery. The Carrier will determine these charges at the time of a requested redelivery.
Redelivery charges will not apply on shipments picked up at the original destination service center.
WHEN WILL MY ORDER BE SHIPPED?
Once we process your payment we’ll ship your items within the shipping time frame stated on each of our product pages (usually 4-7 business days, however some larger products such as ATVs, go karts etc. can take longer).
We’ll then send you a dispatch notification email and any tracking information after your item(s) have left the warehouse. If you do not receive the dispatch notification email from us within 6 business days of your order, feel free to follow up with us at firstname.lastname@example.org or 800-826-9886
SHIPPING TO HAWAII AND ALASKA
We are unable to ship to Hawaii and Alaska at this time.
Currently, we do not ship internationally.
CAN MY ORDER BE SHIPPED TO A PO BOX?
Unfortunately not, we cannot ship to PO Boxes.
CAN MY ORDER BE SHIPPED OVERNIGHT OR NEXT DAY?
Unfortunately not, we cannot provide overnight or expedited shipping, unless otherwise stated on specific products.