MOTOTEC 52cc Warrior Kids Gas Dirt Bike

If you recently placed your order and didn't immediately receive a confirmation email from us, then there might be a few issues we can look into:

1. Our emails might be going to your junk or spam folder
2. There might have been a misspelling when you entered your email address during checkout
3. Your email server has very strong spam filters and is identifying our emails as spam so the emails aren't going through.

To be on the safe side, we encourage our customers to provide an alternate email to mototecdirtbike@gmail.com

We check with our warehouse to make sure that your item(s) are available and can be dispatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order.

In the event that your item(s) are unavailable for immediate dispatch, we remove the pre-authorization from your payment method and reach out to you via email or telephone.

Yes, you can always give us a call at 800-826-9886 - Mon - Fri / 8 AM - 5 PM CST and we can take your order right over the phone.

We accept all major credit cards, Apple pay, Google Pay, & Stripe processes all payments with 256 bit Encryption.

For some of our deliveries, our couriers require a contact number to ensure smooth delivery of your order. We won't give it to anyone else, it’s kept private and confidential. Plus if there are any issues with your order we can contact you quickly and easily.

Absolutely. At mototecdemondirtbike.com, we strive to provide our customers a safe and smooth customer experience. We are proactive in addressing our customer concerns for online shopping and decided to team up with Cloudflare Inc. to provide our customers with a safe, secure checkout and a shopping guarantee only Cloudflare can provide.

There are two ways you can cancel your order:

Over the phone - Call our sales department at 800-826-9886 to cancel your order over the phone.

Email - Send an email to mototecdirtbike@gmail.com stating that you want to cancel your order. Please make sure that you include your name, your order number, and a reason for the cancellation. One of our customer representatives will contact you to confirm the details.

After canceling your order, our system will automatically process a refund. It should take 1-3 business days for your refund to take effect. We will also notify you via email of the approval or rejection of your refund. Once your refund is processed, a credit will automatically be applied to your credit card or original method of payment.